At Rent Printer Now, we are dedicated to providing you with a hassle-free rental experience. If for any reason you are dissatisfied with your rental, our refund policy outlines the eligibility criteria and the steps for processing a refund. Please review the information below for details.

Refund Eligibility

Refunds may be granted in the following situations:
- Faulty or Damaged Equipment: If the printer or equipment arrives defective, damaged, or incomplete.
- Service Disruptions: If there is a delay or failure in delivery caused by an error on our part.
- Early Cancellation: If you cancel before shipment, you may be eligible for a full or partial refund (see cancellation policy).

Refunds will not be issued for:
- Normal wear and tear from usage.
- Damage resulting from misuse, neglect, or improper handling.
- Cancellations made after the equipment has been shipped (see cancellation policy).

Refund Process

To begin the refund process, follow these steps:
- Report the Issue: Contact us at support@rentprinternow.com within 48 hours of receiving the equipment.
- Return the Equipment: If necessary, we will provide you with return instructions. Please ensure all original components are included.
- Equipment Inspection: Once we receive the equipment, it will be inspected to verify the reported issue.
- Refund Issuance: If approved, refunds will be processed within 5-7 business days to your original payment method.

Cancellation Policy

Before Shipment: If you cancel your order at least 24 hours before the scheduled shipment date, you are eligible for a full refund.
After Shipment: Once the equipment has been shipped, cancellations are not eligible for a refund.

Return Shipping Instructions

Unless the equipment is defective or the issue is on our part, customers are responsible for return shipping fees.
For safe return, we recommend using a reliable shipping carrier with tracking.

Return Address:
Rent Printer Now Returns Department
Wilf Hall 133 Macdougal St, New York, NY 10012, USA
Please include your rental agreement or reference number with the return to expedite processing.

Contact Us

If you have any questions or need assistance regarding our refund or return policy, please feel free to reach out:
Email: support@rentprinternow.com

Thank you for choosing Rent Printer Now. We’re committed to ensuring a smooth and positive rental experience for you.